Cookie Policy

1. WHAT ARE COOKIES

Cookies are small text files that are stored on your device when you visit a website or use an application. At chatmetric.app and in the Chatmetric app, we use cookies and similar technologies to remember your preferences, improve your browsing experience, and obtain usage statistics in an aggregated form.

2. WHAT TYPES OF COOKIES WE USE

At Chatmetric, we may use the following categories of cookies:
- Technical or strictly necessary cookies: essential for the basic operation of the website and the app (for example, remembering your language selection, managing cookie consent, or maintaining a session). Without them, some services might not function correctly.
- Preference or functionality cookies: allow us to remember certain user choices (such as language or display settings) to offer a more personalized experience.
- Analysis or performance cookies: help us understand how the website and the app are used (pages visited, time spent, errors, etc.) in order to improve their operation. To do this, we may use analytics tools such as Google Analytics or other equivalent solutions, which collect information in an aggregated and anonymous way whenever possible.
- Advertising and measurement cookies (only when campaigns are active): used to display more relevant ads and measure the effectiveness of our advertising campaigns, for example, through platforms like Google Ads or other similar providers.

3. HOW TO MANAGE OR DISABLE COOKIES

On your first visit to chatmetric.app, we will show you a cookie configuration window where you can accept all cookies, reject them, or customize your choice. At any time, you can modify your cookie selection on this website by clicking here, which will reset the consent banner.

Additionally, you can block or delete installed cookies through your browser or mobile device settings. Please note that if you reject or delete certain technical or functionality cookies, some parts of the website or the app might not function correctly or the experience may be limited.

4. CONSENT FOR THE USE OF COOKIES

By accessing chatmetric.app and clicking on “ACCEPT ALL” in the cookie consent window, you agree to our use of the cookies described in this Cookie Policy in accordance with your settings. If you select “REJECT ALL”, only the cookies necessary for the operation of the site will be used.

5. UPDATES TO THE COOKIE POLICY

We may update this Cookie Policy to adapt it to legal or technical changes, or changes in how we use cookies. We will publish the updated version on chatmetric.app and indicate the date of the last modification. We recommend reviewing this policy periodically.